GIGO
Isaacson concludes with this statement, "Literacy is better than illiteracy, but discriminating readers are ever so much better than undiscriminating ones." And I thought, "Is he right?"
I would say yes, Issacson is correct in his thinking. After reading the article, I went to the OED to confirm the definition of discrimination : "To distinguish with the mind or intellect; to perceive, observe, or note the difference in or between." The ability to make this distinction is of vital importance, I believe. Whether the reader reads "the classics" or is content to read contemporary popular fiction, that person should have the ability to distinguish between the two. That is a point on which Librarians can be of tremendous help; we aren't here to tell a patron that a book is "good" or "bad," but we should encourage the patron to make the decision for him/herself. I can think of nothing worse than having the time to read anything at my fingertips, yet not being able to distinguish between solid, well-written prose or poetry, and the trite, run-of-the-mill fiction that is often published.
That brings me to my subject heading "GIGO." I learned this phrase as a child (I think I even learned a tune to sing it to...) : Garbage In, Garbage Out. If all one reads is garbage (and who decides it's garbage?), then they won't be able to produce any original thoughts or opinions; they will just be regurgitating garbage. There is no need to ban any kind of fiction (or nonfiction) from a library's collection, unless there is a statistical drop in interest for that author/genre. Sections of a collection should not be pulled just because of a few people's opinion.
By adhering to this argument, I, as a Reader's Advisor, would encourage any patron to read the synopsis of a book that they found interesting. I would help them look for reviews of the book, if they wished. Once I gave them all the information and/or advice requested, I would encourage them to read at least three chapters. If they didn't like it after three chapters, then just bring it back in to the library and find another book. There is nothing wrong with not finishing a book that you have started.